Hi Dominic23
Thanks for this advice which I've also followed. I don't really understand the results, but I can see that the memory is almost full - could that be the problem? It still seems odd to me that some websites load fine while others won't load at all.
If you can decipher the comments, I'd be pleased to know your next suggestions.
Many thanks again.
EtreCheck version: 2.9.12 (265)
Report generated 2016-05-01 10:13:18
Download EtreCheck from https://etrecheck.com
Runtime 4:44
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Hardware Information: ⓘ
iMac (20-inch, Early 2008)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac8,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR2 SDRAM 800 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ⓘ
ATI Radeon HD 2400 - VRAM: 128 MB
iMac 1680 x 1050
System Software: ⓘ
OS X Yosemite 10.10.5 (14F1713) - Time since boot: about 11 hours
Disk Information: ⓘ
Hitachi HDP725025GLA380 disk0 : (250.06 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 249.20 GB (13.63 GB free) (Low!)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ⓘ
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Inc. Built-in iSight
Western Digital Ext HDD 1021 1 TB
EFI (disk1s1) <not mounted> : 210 MB
1 TB External Disk (disk1s2) /Volumes/1 TB External Disk : 999.86 GB (511.38 GB free)
EPSON USB Printer
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Gatekeeper: ⓘ
Mac App Store and identified developers
System Launch Agents: ⓘ
[not loaded] 6 Apple tasks
[loaded] 144 Apple tasks
[running] 62 Apple tasks
System Launch Daemons: ⓘ
[failed] com.apple.smbd.plist
[not loaded] 43 Apple tasks
[loaded] 137 Apple tasks
[running] 82 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2011-01-11) [Support]
[failed] com.adobe.CS5ServiceManager.plist (2011-01-11) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2014-01-07) [Support]
[running] com.trusteer.rapport.rapportd.plist (2016-04-03) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.SwitchBoard.plist (2011-01-11) [Support]
[loaded] com.adobe.fpsaud.plist (2016-04-16) [Support]
[loaded] com.malwarebytes.MBAMHelperTool.plist (2016-04-30) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2011-03-10) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2014-01-07) [Support]
[loaded] com.sonos.smbbump.plist (2014-12-03) [Support]
[running] com.syniumsoftware.CleanAppDaemon.plist (2013-12-19) [Support]
[loaded] com.timesoftware.timemachineeditor.backupd-auto.plist (2011-08-12) [Support]
[running] com.trusteer.rooks.rooksd.plist (2016-04-03) [Support]
User Launch Agents: ⓘ
[failed] com.adobe.AAM.Updater-1.0.plist (2011-03-26) [Support]
[failed] com.adobe.ARM.[...].plist (2012-09-27) [Support]
[running] com.spotify.webhelper.plist (2016-04-30) [Support]
User Login Items: ⓘ
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
TuneSync Server Application (/Applications/TuneSync Server.app)
Dropbox Application (/Applications/Dropbox.app)
handyPrintUserDaemon Application (/Applications/handyPrint.app/Contents/Library/LoginItems/handyPrintUserDaemon. app)
Spotify Application Hidden (~/Applications/Spotify.app)
Other Apps: ⓘ
[running] com.getdropbox.dropbox.27296
[running] com.microsoft.Office365Service.34680
[running] com.microsoft.autoupdate.fba.49732
[loaded] com.spotify.client.85800
[running] jp.co.canon.cijscannerregister.7132
[loaded] 369 Apple tasks
[running] 176 Apple tasks
Internet Plug-ins: ⓘ
Default Browser: 600 - SDK 10.10 (2016-02-07)
Flip4Mac WMV Plugin: 2.3.1.2 (2009-11-03) [Support]
OfficeLiveBrowserPlugin: 12.3.6 (2013-03-22) [Support]
RealPlayer Plugin: Unknown (2009-05-21) [Support]
AdobePDFViewerNPAPI: 10.1.12 (2014-10-27) [Support]
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-30) [Support]
QuickTime Plugin: 7.7.3 (2016-03-31)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-30) [Support]
iPhotoPhotocast: 7.0 (2010-04-10)
SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-14) [Support]
AdobePDFViewer: 10.1.12 (2014-10-27) [Support]
JavaAppletPlugin: Java 8 Update 65 build 17 (2015-11-03) Check version
User internet Plug-ins: ⓘ
Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]
3rd Party Preference Panes: ⓘ
Flash Player (2016-04-16) [Support]
Flip4Mac WMV (2009-11-03) [Support]
Java (2015-11-03) [Support]
Trusteer Endpoint Protection (2016-04-27) [Support]
Time Machine: ⓘ
Skip System Files: YES - System files not being backed up
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 235.57 GB
Destinations:
External HD [Local]
Total size: 999.86 GB
Total number of backups: 209
Oldest backup: 21/09/2012 11:12
Last backup: 01/05/2016 09:10
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 249.20 GB X 3)
Top Processes by CPU: ⓘ
5% FindSystemFiles
3% WindowServer
3% mdworker(8)
1% kernel_task
1% fontd
Top Processes by Memory: ⓘ
437 MB kernel_task
307 MB com.apple.WebKit.WebContent(3)
193 MB Spotify Helper(2)
131 MB Dropbox
115 MB mds_stores
Virtual Memory Information: ⓘ
73 MB Free RAM
3.93 GB Used RAM (1.07 GB Cached)
0 B Swap Used
Diagnostics Information: ⓘ
Apr 30, 2016, 10:18:36 PM Self test - passed
Apr 30, 2016, 03:36:01 PM ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_2016-04-30-153601_ [redacted].crash
/System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices /com.apple.WebKit.Networking.xpc/Contents/MacOS/com.apple.WebKit.Networking
Standard users cannot read /Library/Logs/DiagnosticReports.
Run as an administrator account to see more information.
